The coaching process helped me to organise my ideas, but also helped me to identify the important steps needed before being able to achieve my goal.  Through the process, I grew in confidence that my goal was achievable and it helped to form a positive mindset. Throughout the process Simon was polite and respectful.  He used a range of strategies that enabled me to plan my thinking and as a result I understood my own thoughts better.  Simon listened well to my thoughts and then carefully asked me questions to support me in developing my answers.